Top 9 Amazon Suspension Reasons

Many people face the problem of getting their Amazon account suspended, banned and closed off permanently. There are lots of guidelines which the sellers are compelled to follow, and violating any one of them will result in a suspension.

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The major reasons why Amazon suspends sellers are:

1. SELLERS TO FAIL TO PERFORM THEIR DUTIES

This is one of the most common reasons for suspension. Many sellers give wrongful, misleading information about the goods in the ”Item Description” section, in order to attract more customers. Many sellers also fail to successfully deliver the products to the original buyers. These are violation of the policies of Amazon and will surely result in suspension. Apart from the account getting suspended, criminal proceedings may also be initiated against such sellers.


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2. BELOW 18 YEARS OF AGE

Many minors use Amazon to sell their stuff and make some quick money. If at any point of time, Amazon finds out that the account holder is a minor, then the account will be suspended immediately.

3. SELLING ILLEGAL GOODS

This is also another major reason behind suspension of sellers account in Amazon. It is the duty of the seller to make sure that the items they are selling are legal as per the jurisdictions of the country, and are also allowed as per Amazon policies. In some cases a warning may be given to the sellers, or otherwise the account may be immediately suspended without any prior warnings.

4. USE OF FOUL LANGUAGE

Amazon doesn’t tolerate any kind of foul or bad languages. If any seller is found using any slang or racist terms, then the accounts are suspended immediately. Keyword spamming is also considered by Amazon as a reason for suspension, Although it is not a very serious offence, but if done repeatedly, will result in suspension.

5. AVOIDANCE OF FEES:

Many sellers conducts their auctions in such a way, that they doesn’t have to pay any fees. Avoiding Fees is obviously a major violation of the policies of Amazon and will result in a suspension. However, if you manage to convince Amazon and pay off all the dues, then the suspension may be revoked in some cases.

6. STEALING IMAGES FROM OTHER SELLERS:

This is a very serious offence and will definitely get your account suspended. Apart from violating the policies of Amazon, copyright infringement is considered as a serious crime and may result in a court case.

7. THREATENING OTHERS:

In this cut throat age of competition, many sellers try to get their competitors banned. They create fake accounts and write negative reviews about the sellers. If Amazon finds anyone guilty of such offence, then they will immediately suspend the account without any warning.

8. NEGATIVE REVIEWS AND FEEDBACK

If any seller repeatedly gets negative feedback from the customers about late delivery of goods or low quality of products, then Amazon will initially give a warning. Even after that, if the feedback doesn’t improve, then they suspend the account.

9. PAYMENT DETAILS CAN NOT BE CONFIRMED

While opening an account, Amazon will make sure that your payment details are correct and they are genuine. If they fail to confirm the authenticity of your payment details, then they will suspend your account.

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8 thoughts on “Top 9 Amazon Suspension Reasons

  1. After Amazon suspended my account, I sent several emails appealing my suspension, they considered to refer my case to seller performance team. Amazon refunded 2 customers on my behalf without my permission and at the same time suspended my account too. I am clueless, is it a fair policy?

    I suffered complete loss, with products that were lost, money that was lost and also my reputation and Amazon account.

  2. It was quite embarrassing what Amazon has done that to me, bearing in mind that I had a top feedback score. I had over 5,000 real and honest reviews. Surprisingly, Amazon decided to remove all my reviews. I hope they will allow me to appeal my Amazon suspension.

  3. After Amazon suspended my account, I thought it was wise to create a different one and continue with my business as usual. I went ahead to create the account. Apparently, the online store gives buyers and sellers permission to create new accounts with different email addresses.

  4. Doing business with Amazon is extremely risky since they can decide to suspend your account even without notice. Therefore, it is absurd that you are going to lose all the money you have invested.

  5. Hi Rick, great blog. thanks..
    I have a question, i’m starting to learn Amazon now, i want to sell there.
    I’ve read this post, and i’m wondering – I’m a religious jew, i can’t use the computer in Sabbath (saturday), for about 26 hours, can it be a good reason to ban sometime?

    Thanks
    Sharon

    1. Not accessing your Amazon account for 26 hours is definitely not the reason for the suspension. There must have been something else…

  6. The only remaining solutions to get the attention on how Amazon treated me as seller is none other than reporting Amazon to BBB. But I don’t have much hope it will get me back selling on Amazon.

  7. As warned before, once your account has been terminated, all the money you had is lost. This is exactly what has happened to me! The Amazon leadership does not give any particular attention to sellers like me. They just suspend your account and you are done; they just dump you!

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